Managed care organizations that contract with Health First
Know Before You Go
Please see our updated accepted insurance list here.
It is a good idea to contact your insurance company and familiarize yourself with important information before you seek non-emergent services. Knowing how your insurance company will pay for the services you receive and whether the facility or physician is a participating provider will help avoid unexpected costs later. It is each patient’s responsibility to know their insurance contract and which providers participate with their insurance plan.
If you have any questions or concerns regarding what insurance carriers or networks Health First has entered into a contractual relationship with, please call our customer service department 321.434.5400.
For your convenience, you may also contact us via e-mail at info@health-first.org.
Payment Options
We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.
Card-on-File
We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.
At check-in we will:
- scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card
After your insurance has paid their portion, we will:
- notify you via email of the balance owed
- charge the balance owed to your card on file
- email a receipt for the charge
Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).
Fees
| No Shows |
| Missed Appointment |
$50 |
| Missed Physical |
$100 |
| Late Cancellation |
$50 |
| Missed Pediatric Appointment |
$50 |
| Missed Pediatric Appointment |
$50 |
| No-Show |
$50 |
| Missed Procedure |
$200 |
| Out-Of-Network |
| New Patients |
Total Charge or Minimum $200 Deposit |
| Established Patients |
Total Charge or Minimum $150 Deposit |
| Self-Pay |
| New Patients |
Total Charge or Minimum $200 Deposit |
| Established Patients |
Total Charge or Minimum $150 Deposit |
| Procedures |
Total Charge or Minimum $200 Deposit |
